AunTel Legal Policy

CPNI Policy

Learn how AunTel protects Customer Proprietary Network Information, including call records, message records, billing data, and telecommunications usage details.

Last updated: June 29, 2026 · Effective date: June 29, 2026

Policy record

Status

Published

Sections

3 policy sections

Contact support

What CPNI means

Customer Proprietary Network Information may include call detail records, message records, service usage, billing information, and related telecommunications account data.

How we protect CPNI

  • Access to CPNI is limited to authorized personnel and systems with a legitimate operational, billing, security, or compliance need.
  • CPNI access may be logged, reviewed, and retained for audit and security purposes.
  • Authentication is required before account-specific CPNI is disclosed.
  • We do not use CPNI for marketing without the required consent.

Your rights

You may contact support to ask about CPNI access, correction, or restrictions that may apply to your account. Some data may be retained when required by law, carrier rules, fraud prevention, or billing obligations.